We view the ability of HELLAGROLIP to produce and offer products of high quality and unquestionable excellence to its collaborators as a non-negotiable value, and it constitutes a firm commitment to constant improvement, so as to best meet the high expectations of our customers.
We achieve this goal by adopting practices which connect all interactions of the successive stages of production and marketing and place all the important operations of the company under a unified control system, those operations being:
- ● product design which aims to satisfy the customers
- ● the productive process for a well-manufactured product
- ● marketing, to inform the client about the technical and qualitative advantages and use of the product
- ● sales, to place the product in the market
- ● the supply chain, for the uninterrupted supply of the market
- ● the best customer service once they have purchased the product
Through the Quality Management System, all involved actors and resources consumed during the production and marketing are evaluated based on the quality of the products and provided services, and they are improved with the purpose of covering our customers’ needs as fully as possible.
At the same time, we make sure that our staff are systematically trained, and support each employee so that they develop their skills and creativity. We promote upgrading, full participation, and making good use of the staff, and we seek to cultivate a customer-centric approach in every department of the company.
Setting high standards and being steadily quality-oriented, HELLAGROLIP focuses on people and their needs, integrates the desired quality characteristics in the product, and has a competitive advantage on a sustainable and long-term development, for the benefit of its partners and society as a whole.